If you’re looking for a little bit of motivation to push yourself and your team, you’ll love the amazing inspirational quotes we curated just for you! The quotes are separated into three parts – attitude quotes, quotes about changing your perspective on failure, and customer service quotes.
For those days when you need an extra push, whether you’re feeling down on yourself or you need a little confidence boost, you’ll love immersing yourself in these quotes. Let’s start with historical figures.
1. “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” – Thomas Edison
2. “I attribute my success to this: I never gave or took an excuse.” – Florence Nightengale
3. “Never allow a person to tell you no who doesn’t have the power to say yes.” – Eleanor Roosevelt
4. “If you don’t believe in what you’re selling, neither will your prospect.” – Frank Bettger
5. “The consumer is not a moron. She’s your wife.” – David Ogilvy
6. “All men dream, but not equally. Those who dream by night in the dusty recesses of their minds, wake in the day to find it was in vanity: but the dreamers of the day are dangerous men, for they may act on their dreams with open eyes, to make them possible.” – T.E. Lawrence
7. “I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.” – Estée Lauder
If you feel like most of the inspirational quotes you find on the Internet are by men, we have a great section of inspirational women!
1. “What we dwell on is who we become.” – Oprah Winfrey
2. “I got lucky because I never gave up the search. Are you quitting too soon? Or are you willing to pursue luck with a vengeance?” – Jill Konrath
3. “Abandon anything about your life and habits that might be holding you back. Learn to create your own opportunities. Know that there is no finish line; fortune favors action. Race balls-out toward the extraordinary life that you’ve always dreamed of or still haven’t had time to dream up. And prepare to have a hell of a lot of fun along the way.” – Sophia Amoruso
4. “Don’t celebrate closing a sale, celebrate opening a relationship.” – Patricia Fripp
5. “Leadership belongs to those who take it.” – Sheryl Sandberg
6. “Before LinkedIn and other social networks, in the sales world, ABC stood for Always Be Closing. Now it means Always Be Connecting.” – Jill Rowley
Your daily dose of inspiration awaits below!
1. “Ninety percent of selling is conviction and 10 percent is persuasion.” – Shiv Khera
2. “Become the person who would attract the results you seek.” – Jim Cathcart
3. “Nobody likes to be sold to, but everybody likes to buy.” – Earl Taylor
4. “Develop an attitude of gratitude. Say ‘thank you’ to everyone you meet for everything they do for you.” — Brian Tracy
Related: Best Brian Tracy Books
5. “Setting goals is the first step in turning the invisible into the visible.” –Tony Robbins
6 “Ask that extra question. It’s that one little extra question that makes the difference.” – Steve Richard
7. “Motivation will almost always beat mere talent.” – Norman Ralph Augustine
8. “Sales success comes after you stretch yourself past your limits on a daily basis.”– Omar Periu
9. “There’s no lotion or potion that will make sales faster and easier for you – unless your potion is hard work.” – Jeffery Gitomer
10. “”You miss 100% of the shots you don’t take.” – Wayne Gretzky
11. “It’s not necessary to do extraordinary things to get extraordinary results” – Warren Buffet
12. “Prospecting is hard, emotionally draining work, and it is the price you have to pay to earn a high income.” – Jeb Blount
13. “It’s not about having the right opportunities. It’s about handling the opportunities right.” – Mark Hunter
14. “Establishing trust is better than any sales technique.” – Mike Puglia
15. “How you sell is more important than what you sell.” – Andy Paul
16. “Practice is just as valuable as a sale. The sale will make you a living; the skill will make you a fortune.” – Jim Rohn
17. “The greatest only become the greatest because they are willing to expose themselves to people who can help them become better. Your goal is to find those around who can and will do just that for you.” – Mark Hunter
18. “The best salespeople know that their expertise can become their enemy in selling. At the moment they are tempted to tell the buyer what ‘he needs to do,’ they instead offer a story about a peer of the buyer.” – Mike Bosworth
19. “Selling through social channels is the closest thing to being a fly on the wall in your customers, prospects and competitors’ world.” – Jim Keenan
20. “People don’t buy what you do. They buy why you do it.” – Simon Sinek
21. “It’s no longer about interrupting, pitching, and closing. It is about listening, diagnosing and prescribing.” – Mark Roberge
22. “You need to let the little things that would ordinarily bore you suddenly thrill you.” – Andy Warhol
23. “Most people think ‘selling’ is the same as ‘talking’. But the most effective salespeople know that listening is the most important part of their job.” – Roy Bartell
24. “You need to be able to paint a picture in a conversation. The lost art of sales is the storytelling side.” – Richard Harr
The way you view failure may be the most important part of your daily routine. How fast do you get back on your feet? Do you view failure as an opportunity to work on yourself? Once again, let’s look at quotes from historical figures first!
1. “Success is never final. Failure is never fatal. It is courage that counts.” – George F. Tilton
2. “I must not fear. Fear is the mind–killer. Fear is the little death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain.” – Frank Herbert
3. “Success is often achieved by those who don’t know that failure is inevitable.” – Coco Chanel
4. “But man is not made for defeat. A man can be destroyed but not defeated.” – Ernest Hemingway
5. “A man can fail many times, but he isn’t a failure until he begins to blame somebody else.” – John Burroughs
6. “It is better to fail in originality than to succeed in imitation.” – Herman Melville
7. “How you think when you lose determines how long it will be until you win.” – Gilbert K. Chesterton
8. “Don’t fear failure—not failure, but low aim, is the crime. In great attempts it is glorious even to fail.” – Bruce Lee
The modern view on failure hasn’t changed that much, let’s see what modern business people say on the topic.
1. “Success looks a lot like failure up until the moment you break through the finish line.” – Dan Waldschmidt
2. “Refuse to attach a negative meaning to the word ‘no.’ View it as feedback. ‘No’ tells you to change your approach, create more value or try again later.” – Anthony Iannarino
3. “My best successes came on the heels of failures.” – Barbara Corcoran
4. “When someone tells me ‘no,’ it doesn’t mean I can’t do it, it simply means I can’t do it with them.” – Karen E. Quinones Miller
5. “Failing is a crucial part of success. Every time you fail and get back up, you practice perseverance, which is the key to life. Your strength comes in your ability to recover.” – Michelle Obama
6. “Failure is not the opposite of success; it’s part of success.” – Arianna Huffington
7. “Successful people don’t fear failure but understand that it’s necessary to learn and grow from.” – Robert Kiyosaki
8. “”Failure is a detour, not a dead–end street.” – Zig Ziglar
9. “Treat objections as requests for further information.” – Brian Tracy
10. “In the real world, very smart people fail, and mediocre people rise. Part of what makes people fail or succeed are skills that have nothing to do with IQ. Also, the idea that intelligence can be gauged by an IQ test is erroneous.” – Camille Paglia
11. “Success is never final, failure is never fatal. It’s courage that counts.” – John Wooden
12. “”It’s fine to celebrate success, but it is more important to heed the lessons of failure.” – Bill Gates
Customer service should be an integral part of every company and if you look at it as so, you’ll understand that although your days may be filled with phone calls and emails, it is important to remember that in most parts, you’re the only human contact some customers have with the brand.
That makes you responsible for maintaining the brand’s reputation in all of your communication. If you need a little bit of help with that, we have just the thing for you.
1. “Honest and transparent content is the best sales tool in the world. Period.” – Marcus Sheridan
2. “Sellers who listen to buyers carefully and then give them the missing ingredients – those are the ones who stand out.” – Deb Calvert
3. “Always deliver more than expected.” – Larry Page
4. “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz
5. “Customers are like teeth. Ignore them and they’ll go away.” — Jerry Flanagan
6. “Pretend that every single person you meet has a sign around his or her neck that says, make me feel important, not only will you succeed in sales, you will succeed in life.” – Mary Kay Ash
7. “We don’t want to push our ideas on to customers, we simply want to make what they want.” – Laura Ashley
8. “You don’t need a big close as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.” – Harvey Mackay
9. “If you are not taking care of your customer, your competitor will.” – Bob Hooey
10. “Today, the salesperson isn’t the sole conduit of information to the firms. If the buyer has a poor experience with a seller, they’ll simply move onto the next channel.” – Mary Shea
11. “Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy
Is the customer always right? There are ways to engage with them and ensure a win-win situation.
1. “Great customer service doesn’t mean that the customer is always right, it means that the customer is always honoured.” – Chris LoCurto
2. “The customer is often wrong, but it’s our job to help them become right.” – Jeff Toister
3. “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh
How to make the most out of customer complaints? Turn them into positive reviews.
1. “Most people think selling is the same as talking. The most effective salespeople know that listening is the most important part of their job.” – Roy Bartell
2. “Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” – Zig Ziglar
3. “In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
4. “Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello
5. “It is not your customer’s job to remember you. It is your obligation and responsibility to make sure they don’t have the chance to forget you.” – Patricia Fripp
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